Track and measure customer sentiment with VoiceX. This AI-powered voice assistance solution gives you detailed reports on how your customers are interacting, so you can improve your team’s performance and deliver a better customer experience.
With VoiceX, you will know exactly what customers are thinking — from tone to sentiment to emotion — as well as what they are expecting from you. Find out if they are happy or frustrated with your product or service, and get actionable insights to improve their experience.
VoiceX supports many languages and has a high accuracy rate for speech recognition.
VoiceX goes beyond transcribing words to even understanding sentiment, tone and emotion. This allows you to act on conversational data by taking the right actions at the right time.
VoiceX offers powerful conversational analytics paired with industry-leading accuracy of 98.7% allowing you to act on the insights with confidence.
With unmatched Conversational Analytics powered by VoiceX , you will never be left in the dark about your customers.
VoiceX understands how your customer feels, understands what they mean to say and can even clarify when they are making mistakes.
VoiceX can understand the sentiment of what's being said, to make sure you get the complete picture from just the voice.
VoiceX listens for emotions like happiness, sadness and anger to know when something is wrong or if there's something not being said.
Track and measure customer conversations with VoiceX. Now you can deliver a better, personalized customer experience with ease.
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